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Service areas are only locations where you can physically provide your service in person. If you work remotely, use Online/Remote instead.
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How to select your service areas:
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When clients normally visit your office / store / studio, it’s recommended to include information about your location, such as neighborhood. Do not include a street address on your business description section (clients will see it when they request your full details).
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Your activity hours should give users a clear understanding of when you are available.
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| What | Not good | great |
|---|---|---|
| Be detailed. Avoid general statement. | ❌ Available at any time | |
| ❌ Monday-Friday | ||
| ❌ All days except Fridays | ✔️ Monday to Friday: 9:00 – 18:00. By appointment outside standard hours when required for international clients. | |
| When applicable, write whether you work on public holidays. | ✔️ Public holidays - available upon request. | |
| ✔️ Sundays & public holidays: Closed | ||
| Include your minimum booking lead time if applicable, | ✔️ We normally start jobs within 1–5 business days. | |
| ✔️ Minimum 24 hours’ notice required for non-urgent bookings. | ||
| Specify your availability for urgent or emergency requests, if relevant. | ✔️ Emergency assistance: available outside regular hours. | |
| ✔️ Accepting same day calls. |
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Emergency services. In the following categories you are required to write in the activity hours section whether you accept emergency calls or availbale 24/7 and explain how to contact you in those cases.
Plumbers, Electricians, Alarm systems and cameras specialists, Dentists, Drainage solutions specialists, Elderly care, Gas technicians, Glaziers, Locksmiths, Mobile car mechanics, Nurses, Roofers, Veterinarians.
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